TECHURITY Software Factory

Web Dashboard & Reports

• Within the Team Members Column, You Can Find All the Employees Under specific team or all.

• The Online Users Column Displays Employees Who Are Currently logged into the MTC.

• The Active Users Column Showcases Employees Who Are Actively Engaged with Their Devices or Applications.

• The Inactive Users Column, One Can Find Online Employees Who Are Not Currently Utilizing Their Devices & Not Taking Any Actions At The Device.

The MTC Dashboard Incorporates A Comprehensive Overview Of All Employees
Also Detailing The daily Current Status for all online users

Techurity ATC platform is a comprehensive call center system bundled with a compact CRM and an autodialer.

Do away with the traditional IP phone or even the most cutting-edge soft phone application; our ATC agent panel web phone will leave you in awe. No more downloading or opening apps, just launch the browser , log in, and start making calls worldwide
Run from Desktop , Mobile or any internet connected device

The ATC agent panel has simplified agents' lives by automatically displaying all data as soon as the call is connected, whether it is inbound or outbound.

There is no longer a need to manually dial numbers and wait for customers to answer. Simply have your supervisor upload the numbers and our ATC platform will automatically connect the customer to an available agent or a specific agent.